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alleviate that issue and this is what i did refrain from doing this is my error is go on the website and register and when it brings you to the charge card details at the bottom simply do not fill that in and my friend did this and actually she was still matched with a therapist she could message uh discover new ones if needed and then she was charged once again to reduce that exit out and just push off that payment as long as you can because actually you should not be spending for the time where they’re trying to find a therapist for you right you shouldn’t be spending for the time you’re trying to find a therapist it’s not treatment and also i think it ought to be charged per session and not monthly one time my therapist said she was busy and she couldn’t session and she didn’t actually make up that hour um that i was entitled to weekly so that’s basically what 60 or 70 dollars that i just paid for nothing so it’s extremely unmanaged and i really truly do not like that at all another problem they don’t say explicitly how many video or chat sessions you’re entitled to weekly or rather they do however it’s not very explicit i needed to go digging through a couple google searches in the faq for example they don’t state clearly just how much time you’re entitled to each week and it feels sort of like bargaining or like the luck of the draw for example my therapist ended up providing me one hour each week but my friend in fact states her therapist on betterhelp is just doing about thirty minutes a week so it feels type of awkward to need to think about that and to have to press your


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counselor for that time you should not need to consider that i wish to simply sign up and concentrate on therapy i do not want to be kind of bothered by this take and provide of you know your therapist being hectic and you desiring more time that’s just not appropriate at all um that’s not what you’re paying to manage you shouldn’t have to pay to manage that time in my opinion so yeah it ought to be method way way more regulated and after that once again i believe you should pay per those sessions for example it’s unfair that my friend is only getting two hours a month and i’m getting four and we’re paying the very same quantity so it’s type of like the wild wild west like unmanaged and sort of every man for themself actually i’m truly not a fan really truly really not a fan of their payment system actually not a fan of that type of each circumstance is various with the therapist um another thing too which i believe is important is you can in fact select your own therapist if you register online they put you through this little sort of algorithm test thing and they match you with someone however it’s not obvious but if you i believe unmatch that therapist and then go to the bottom of the page then there’s a small little link in the footer that states find a therapist so you can find a therapist there and attempt to pay once again as late as possible because it appears like they’re kind of attempting to get money from you as quick as they can which yeah i’m not a big fan of that oh basically much better assistance to me it’s fast it’s cheap um however it’s sort of like the mcdonald’s of treatment that’s the impression that i get the quality is decent but i can tell my therapist is extremely busy that’s sort of the impression i get of numerous therapists on there is that they’re very hectic and it’s a bit

of a struggle to set up with them naturally i reside in japan and lots of reside in america so that’s an additional difficulty but yeah total the monetary part of it i’m truly not impressed with how they established their billing system and why i was charged instantly and after that paid essentially a little bit of my time for them to simply find me a therapist and yeah again my therapist also is excellent she’s excellent she’s very skilled but she appears quite busy and doesn’t react too rapidly to my messages and again i think at one week it’s just been one week out of the 4 or 5 that i’ve done however she was busy and just we didn’t session so so let’s go to some pointers again tip number one exit out of all payments and push that off as long as you can i really do not think it’s fair for them to make you spend for you looking for a therapist that’s not what the service is if you’re doing better assistance make sure to keep an eye out for the timing you’re entitled to one hour a week uh idea second so of those one hour a week sessions that you have i suggest downloading obs studio which is a screen recording software application and if you utilize that you can in fact evaluate record