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alleviate that issue and this is what i did refrain from doing this is my error is go on the site and register and when it brings you to the charge card info at the bottom just do not fill that in and my friend did this and really she was still matched with a therapist she might message uh discover new ones if required and then she was charged once again to reduce that exit out and simply push off that payment as long as you can because really you shouldn’t be paying for the time where they’re looking for a therapist for you right you should not be spending for the time you’re trying to find a therapist it’s not therapy and likewise i think it ought to be charged per session and not monthly one time my therapist said she was busy and she could not session and she didn’t actually comprise that hour um that i was entitled to per week so that’s basically what 60 or 70 dollars that i simply paid for absolutely nothing so it’s extremely unmanaged and i actually really don’t like that at all another concern they do not say explicitly the number of video or chat sessions you’re entitled to per week or rather they do however it’s not really specific i had to go digging through a couple google searches in the faq for example they don’t say clearly how much time you’re entitled to each week and it feels sort of like haggling or like the luck of the draw for example my therapist wound up giving me one hour weekly however my friend actually states her counselor on betterhelp is just doing about thirty minutes a week so it feels sort of uncomfortable to require to consider that and to have to press your


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therapist for that time you shouldn’t need to consider that i want to simply register and focus on therapy i don’t wish to be kind of troubled by this give and take of you understand your therapist being busy and you desiring more time that’s simply not suitable at all um that’s not what you’re paying to handle you should not need to pay to handle that time in my viewpoint so yeah it must be way way method more regulated and then again i think you need to pay per those sessions for example it’s not fair that my friend is just getting two hours a month and i’m getting four and we’re paying the same quantity so it’s type of like the wild wild west like unmanaged and kind of every guy for themself truly i’m really not a fan truly actually truly not a fan of their payment system truly not a fan of that sort of each situation is various with the therapist um another thing too which i believe is essential is you can really select your own therapist if you register online they put you through this little kind of algorithm quiz thing and they match you with somebody however it’s not obvious but if you i believe unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says find a therapist so you can find a therapist there and try to pay once again as late as possible due to the fact that it seems like they’re sort of attempting to get cash from you as fast as they can which yeah i’m not a big fan of that oh basically much better assistance to me it’s fast it’s cheap um however it’s sort of like the mcdonald’s of treatment that’s the impression that i get the quality is good however i can tell my therapist is really hectic that’s kind of the impression i get of lots of therapists on there is that they’re very hectic and it’s a bit

of a struggle to set up with them obviously i live in japan and lots of reside in america so that’s an additional difficulty but yeah overall the monetary part of it i’m really not pleased with how they set up their billing system and why i was charged instantly and then paid essentially a little bit of my time for them to just discover me a therapist and yeah again my therapist likewise is good she’s very good she’s really competent however she appears quite hectic and does not react too rapidly to my messages and again i believe at one week it’s only been one week out of the 4 or 5 that i’ve done however she was hectic and simply we didn’t session so so let’s go to some ideas again tip number one exit out of all payments and push that off as long as you can i actually don’t think it’s reasonable for them to make you pay for you looking for a therapist that’s not what the service is if you’re doing better assistance ensure to look out for the timing you’re entitled to one hour a week uh suggestion second so of those one hour a week sessions that you have i advise downloading obs studio which is a screen recording software and if you use that you can really screen record