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alleviate that issue and this is what i did not do this is my error is go on the site and sign up and when it brings you to the credit card details at the bottom just do not fill that in and my friend did this and in fact she was still matched with a therapist she could message uh find new ones if necessary and then she was charged once again to mitigate that exit out and just push off that payment as long as you can because really you should not be spending for the time where they’re looking for a therapist for you right you should not be paying for the time you’re looking for a therapist it’s not treatment and also i think it should be charged per session and not each month one time my therapist stated she was busy and she could not session and she didn’t actually comprise that hour um that i was entitled to weekly so that’s basically what 60 or 70 dollars that i just paid for nothing so it’s extremely unmanaged and i actually truly do not like that at all another problem they do not say clearly how many video or chat sessions you’re entitled to each week or rather they do but it’s not very explicit i needed to go digging through a couple google searches in the faq for example they don’t state explicitly just how much time you’re entitled to weekly and it feels sort of like bargaining or like the luck of the draw for instance my therapist ended up giving me one hour per week however my friend really says her therapist on betterhelp is only doing about 30 minutes a week so it feels kind of awkward to need to think about that and to have to push your


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counselor for that time you should not have to think of that i wish to simply sign up and focus on treatment i don’t wish to be kind of bothered by this give and take of you understand your therapist being busy and you desiring more time that’s just not appropriate at all um that’s not what you’re paying to handle you shouldn’t need to pay to manage that time in my opinion so yeah it must be way way way more regulated and after that once again i think you must pay per those sessions for example it’s not fair that my friend is only getting two hours a month and i’m getting four and we’re paying the very same quantity so it’s type of like the wild wild west like unmanaged and kind of every man for themself truly i’m actually not a fan truly actually actually not a fan of their payment system really not a fan of that type of each situation is various with the therapist um another thing too which i think is necessary is you can really choose your own therapist if you register online they put you through this little kind of algorithm quiz thing and they match you with someone however it’s not obvious but if you i think unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says discover a therapist so you can discover a therapist there and try to pay again as late as possible because it seems like they’re sort of trying to get money from you as fast as they can which yeah i’m not a huge fan of that oh basically much better help to me it’s fast it’s cheap um but it’s kind of like the mcdonald’s of therapy that’s the impression that i get the quality is good however i can tell my therapist is very busy that’s kind of the impression i get of many therapists on there is that they’re really busy and it’s a bit

of a struggle to set up with them obviously i reside in japan and numerous live in america so that’s an extra obstacle however yeah total the monetary part of it i’m actually not amazed with how they set up their billing system and why i was charged right away and then paid essentially a bit of my time for them to just find me a therapist and yeah once again my therapist also is excellent she’s very good she’s extremely experienced however she seems rather hectic and does not respond too rapidly to my messages and again i believe at one week it’s only been one week out of the four or 5 that i’ve done however she was hectic and simply we didn’t session so so let’s go to some pointers again tip top exit out of all payments and push that off as long as you can i really do not think it’s reasonable for them to make you spend for you searching for a therapist that’s not what the service is if you’re doing better aid make sure to keep an eye out for the timing you’re entitled to one hour a week uh pointer number two so of those one hour a week sessions that you have i recommend downloading obs studio which is a screen recording software application and if you utilize that you can in fact evaluate record